Dortech Maintenance – Winners of the Customer Care Partner of the Year Award from Wates Construction

This month, Dortech Maintenance was awarded the Customer Care Partner of the Year Award from Wates Construction. As the glazing maintenance division of the company, Dortech Maintenance has supported Wates in maintaining and repairing a number of projects over recent months, including work for Leeds City College, North Liverpool Academy, Central Square in Leeds and Doncaster Civic Offices. These challenging projects were often carried out outside of normal operating hours and when working at height. Many of the projects that Dortech Maintenance works on necessitate road closures and utilise the experience of their highly skilled maintenance engineers to rectify leaks or replace large pieces of glass.

Dortech Maintenance is dedicated to ensuring that buildings remain safe and ready for operation at any time. The types of buildings they work on include educational environments, which are critical for the success of the cities and towns they are located within. Their partnership with The Wates Group has been instrumental for both companies and has helped Dortech Maintenance to establish themselves as an industry leader.

The Wates Group is one of the largest family owned construction, property services and development companies in the United Kingdom. Established in 1897, they employ almost 4,000 people, working with a range of clients and partners from across the public and private sectors.

The recent success of the project at Leeds City College is a fantastic demonstration of the services Dortech Maintenance can offer to businesses and organizations of any type. The company is only continuing to grow and develop, and they are looking to recruit additional skilled team members to join the business in the near future. Trust is a huge part of the growth of the business, and all of their work is catalysed from relationships which have been carefully built and nurtured over time.

Speaking about the team at Dortech Maintenance, Steven Bell, Operations Director at Wates Construction stated: “A part of Wates core values is providing great customer service. We and our supply chain partners recognise that great aftercare is the cornerstone of these client relationships and continuously strive to ensure we maintain the highest standards. Dortech have proved to be an integral part of the Wates team with their focus on quality and safety. Combined with a proactive culture, we continue to deliver fantastic projects.”

For more information about working with Dortech Maintenance, get in touch with the team today or click here to visit the Dortech Maintenance website.

Dortech Maintenance